Since glowwithherbal.com offers non-tangible irrevocable goods, we do not issue refunds once the order is accomplished and the product download/access is available and accessible via email or direct download.
The nature of digital media means that once you have downloaded or accessed a product, there’s really no way to ‘return’ it. Therefore, all payments made on this website are non-refundable and any request or dispute will be rejected without further communication.
As a customer, you are responsible for understanding this policy upon purchasing any item (eBooks, PDF guides, or Online Courses) at our site. There will be no refund if the product or service is downloadable or usable online in real-time and our internal records show that the product or service has been downloaded or used through our system.
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via the Internet, we generally offer no refunds. However, we realize that exceptional circumstances can take place with regard to the character of the digital products we supply.
It may happen that you encounter technical problems while downloading a product or unzipping the files. Claims regarding such technical issues must be submitted within 24 hours of purchase.
If you do not contact us during this 24-hour period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a “download issue” reason. In the event that you are unable to unzip a product, please contact us immediately. We will be happy to mail you the product files directly.
For all support and technical inquiries, please contact us at:
glowwithherbal@gmail.com